Contact Us
We are a Small Family run Business who Pride ourselves on Delivering an Excellent Customer Experience. We Promise to get back to you very Quickly.
FREQUENTLY ASKED QUESTIONS
Order and delivery
Once you have placed your order, we will send you a confirmation email to track the status of your order.
Once your order is shipped we will send you another email to confirm the expected delivery date as well as the link to track your order (when the delivery method allows it).
Additionally, you can track the status of your order from your “order history” section on your account page on the website.
We can only change or cancel orders that have not been processed for shipping yet. We pack, process, and ship your order soon after you’ve placed it. We can only cancel your order before 2 PM EST on the same day you’ve placed it.
Once your order is under the status “preparing for shipping”, “shipping” or “delivered”, then we cannot accept any edits to your order.
To make changes to your order, please email us.
Yes! There is a one (1) Year Warranty on our products.
Shipping & Returns
To initiate a return request, please contact our email support. hello@evlas.com
To initiate an exchange request, please contact our email support. hello@evlas.com
Contact our email support hello@evlas.com with your order details and we will get this sorted for you right away.